Shipping Policy
At Oran Bikes, we are steadfast in our commitment to delivering a streamlined and efficient shipping experience tailored for our esteemed customers across the United States. Please familiarize yourself with our Shipping Policy to gain insights into our approach to shipping, including delivery schedules, associated costs, and pertinent details.
Shipping Destinations
- Oran Bikes presently ships electric bikes and accessories exclusively to addresses within the contiguous United States. Regrettably, international shipping services are not currently available beyond these regions.
Processing Time
- Order Processing: Orders are typically processed within 1-3 business days following placement, operating on a Monday through Friday schedule, excluding holidays.
Shipping Methods and Delivery Times
- We provide a diverse array of shipping options to cater to your preferences, with estimated delivery times commencing from the shipping date:
- Standard Shipping: Anticipate delivery within 5-7 business days.
Kindly note that actual delivery times may fluctuate based on your location, chosen shipping method, and external variables such as climatic conditions and carrier constraints.
Shipping Costs
- Shipping charges are computed based on the weight, dimensions, and destination of your order. The precise shipping fee will be itemized at the checkout phase prior to finalizing your purchase:
- Standard Shipping: Free for orders exceeding $2500; a flat rate of $210 applies for orders below this threshold.
Order Tracking
- Upon shipment of your order, a confirmation email containing a tracking number will be dispatched. Utilize this tracking information to monitor the progress of your shipment via the carrier’s designated portal.
Shipping Restrictions
- P.O. Boxes: Please be advised that we do not deliver to P.O. Box addresses. Kindly furnish a physical address for delivery purposes.
Remote Areas: Deliveries to remote or rural locales may entail extended transit durations and could incur supplementary shipping fees. Any additional charges will be communicated to you before order processing.
Damaged or Lost Shipments
- In the event of receiving a damaged shipment or encountering loss during transit, promptly notify us at support@oranbikes.com or
+1(726) 262-0181
We will collaborate with the carrier to expedite resolution and ensure prompt replacement or reimbursement.
International Shipping
- Currently, international shipping services beyond the United States are not within our operational scope. We continuously evaluate our logistics capabilities and may explore expansion into additional regions in the future.
Amendments to This Shipping Policy
- We reserve the right to revise this Shipping Policy periodically to align with evolving shipping methodologies, operational exigencies, or regulatory requirements. Any updates will be published on this page, accompanied by an effective date for clarity.
. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
- Oran Bikes
- Email: support@oranbikes.com
- Phone:
+1(726) 262-0181
Address:
6551 Gateway Park Dr, San Diego, CA 92154, USA
Thank you for selecting Oran Bikes. Your patronage is deeply valued, and we are steadfast in our dedication to ensuring an exceptional shipping experience tailored to your needs.