Payment Policy
At Oran Bikes we strive to enhance your shopping journey with utmost seamlessness and security. This Payment Policy delineates the approved methods of payment, procedures for payment processing, and essential particulars pertinent to transactions involving our range of electric bikes and accessories.
Accepted Methods of Payment
Our establishment accommodates various forms of payment:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Those bearing the Visa or MasterCard insignia
- Apple Pay and Google Pay: Facilitating swift and secure transactions
- Bank Transfers: Available for substantial orders (kindly liaise with customer service for particulars)
Payment Processing Procedures
- Authentication: Upon placing an order, your designated payment method will undergo verification, though no funds will be deducted until your order is processed and prepared for dispatch.
Charge Settlement: Your payment method will be charged upon shipment of your order. If PayPal is your method of payment, immediate billing occurs at checkout.
Partial Shipments: Orders encompassing multiple items dispatched separately will incur charges per individual shipment.
Payment Security
- Measures We adhere to industry-standard encryption and security protocols to safeguard your payment details. All transactions are conducted via secure payment gateways, ensuring the confidentiality and integrity of your data.
Sales Tax Application
- Relevant sales tax will be computed based on your shipping address and added to your total during checkout. For comprehensive details, please refer to our Sales Tax Policy.
Currency Specifications
- All prices featured on our website are denominated in US Dollars (USD). For Canadian patrons, charges processed through credit cards will be in USD, potentially subject to currency conversion fees imposed by your financial institution.
Order Confirmation Protocol
- Upon the successful processing of your payment, an email confirming your order will be dispatched, furnishing comprehensive purchase specifics. We recommend reviewing this correspondence diligently and promptly notifying us of any discrepancies.
Payment Challenges
- Should any impediments arise during payment processing, we will promptly contact you via email or telephone. To prevent delays, kindly ensure your contact information remains current and accurate.
Fraud Prevention Protocols
- To preempt fraudulent activities, Oran Bikes reserves the prerogative to request supplementary verification or annul any order suspected of malfeasance. Instances necessitating identity verification may arise, particularly with large orders or discrepancies between billing and shipping addresses.
Resolution of Payment Disputes
- Should concerns or disputes regarding charges materialize, our customer service team stands ready to assist. Reach out to us at support@oranbikes.com or +1(726) 262-0181, and we will promptly address your concerns.
Amendments to Payment Policy
- Periodically, adjustments to our Payment Policy may be implemented to reflect modifications in payment methodologies or other operational, legal, or regulatory exigencies. Such revisions will be publicized on this page, accompanied by the updated effective date.
Contact Us
If you have any questions or concerns about our Payment Policy, please contact us:
- Oran Bikes
- Email: support@bikestreetusa.com
- Phone:+1(726) 262-0181
- Address: 6551 Gateway Park Dr, San Diego, CA 92154, USA
We extend our gratitude for choosing Oran Bikes for your shopping needs. Your patronage is invaluable to us, and we remain steadfast in our dedication to ensuring a secure and streamlined payment process for your utmost convenience.